Hello there! Please look over the following for some friendly arrival reminders as well as pricing information, discounts, referral program, promotions and more. Thank you for reviewing carefully.
Appointments can be scheduled, changed and cancelled through my website (within 48 hours.) I highly suggest pre-booking a few in advance to secure your ideal day and time slot. If you require your username and password, please text me at 613-340-3908.
The door may be locked between clients as well as on my breaks.
The full appointment fee will be due for all appointments cancelled, rescheduled or missed within 24 hours of the appointment date/time. If you have a package, the time will automatically be deducted from your package. If you do not have a package, E-transfer can be sent upon notice and must be paid before your next appointment is scheduled. I am understanding of weather and emergencies while being mindful of those who may take advantage of my kindness. Thank you for understanding!
If the ground is wet or damp outside, please remove your shoes upon entry. There is a shoe and coat rack upon entry as well as clean slippers for your optional use.
Monday 1pm - 8pm
Tuesday 1pm - 8pm/9pm
Thursday 1pm - 8pm/9pm
Friday 1pm - 8pm
Hours may fluctuate*
I know it's difficult to miss your appointment, especially if you have facial hair... but please respect myself and others as the appointment is performed in close proximity in a confined area. I often take 50+ appointments a week. If I get sick and I have to close the office, it affects not only myself but all my other clients. If you are truly sick there will be no cancellation fee. I do keep notes and repeat offenders will need to pre-pay. Thank you so much for understanding.
Automated appointment Reminders are offered by text message through my booking system. Even if you do not receive a reminder, it is still your duty to remember your appointment. You should receive a text from our automated system 48 hours before your appointment. This leaves time to reschedule within the 24 hour cancellation time-frame should you need to change your appointment. Reminders are not available by phone or email. I cannot read replies to his number. If you need to reach me, please use my business number 613-340-3908.
If you do not receive a reminder message, you may not be booked properly in the system. This could be an error on my part, a mix up in scheduling or in some rare cases you won't receive a reminder if the booking system is down for maintenance. If you are unsure, please text me at 613-340-3908.
*If you recently created your account online, your booking preference may not be set to text.
The best way to reach me is by texting 613-340-3908. Replies will be sent during business hours. Please allow 72 hours for a reply. If you do not hear back from me within 4 days, please send me a gentle reminder as there is a very high volume of requests per day.
If you are trying to reach me to reschedule but do not receive a response in time, don't worry - as long as you have tried to contact me and I have proof by text, email or phone message, you will not be charged within the 24 hour time frame of that message.
Due to the high demand, I cannot guarantee I will receive emails, phone messages or social media messages within a reasonable timeframe. These may take me up to 14 days to reply to.
The recommended treatment plan is based around the hair growth cycles and is given to you so that you can achieve permanent hair removal in the shortest amount of time, while spending the least amount of money. If you are not able to follow this plan to the best of your ability and I do not feel we are making progress within my standards, I reserve the right to cease your treatments. Delaying your treatments only makes the process take longer and costs you more money. I will not perform Electrolysis on you if it is not done correctly and results are not being achieved within a proper time-frame. Your time and my time as well as my reputation must be respected. Thank you for understanding.
As a highly sought after Microscopic Electrologist with a reputation for superior results, my rates reflect my skill, time and experience as well as the quality of the technology and equipment that I use.
To save me on credit and debit fees, I am offering an additional discount for those who wish to pay cash. This INCLUDES the discounted packages.
Refer a friend and have them pass along your name! If they make a purchase, you each save $10.00 at your following appointment. Follow me on Instagram @star.wellness for Instagram only special deals and promotions!!
Gift Certificates & Gift Packages can be purchased in any dollar amount.
I appreciate you! Thank you for choosing me to be your Electrologist. I want to create the perfect treatment experience for you. I look forward to seeing you soon!! - Christa
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